I stayed home from work yesterday, in order to accomplish a whole list of errands.
One of these was to get my roots touched up and my hair trimmed at Hair Raizers. (Very prophetic name, as it turned out.)
I had had these two procedures done there very successfully, twice -- about 6 weeks apart -- by a fellow by the name of Aasif.
No sign of that guy when I arrived, but three other guys swarmed me so I told them what I wanted and that I had been there before for colour and cut. All three disappeared right away without a word (not unusual to be left sitting for some time with no explanation).
So, I dug the little business card out of my purse while I waited, to show whomever came back that Aasif had used 60% #9 and 40% #8 colour on my roots previously.
BUT – the guy who came back had a little cart with the dye ALREADY mixed up, so I said, “What colour is that? This on the card is what you need to use!”
He said, “Same (pointing).” So I asked, “You had me on file? (Didn’t think they did), and he repeated, “SAME!”
So he started daubing, and I started reading – and in due course, he ran out of the mix and sent a kid off to fetch more – which he squoozed into the little dish. Only one bottle – not two – so was the the #9 or the #8? I pointed to the card and told him, “It HAS to be THIS”.
“Yes, yes, ma’am – same, same.” He finished and went away.
Too soon, in my opinion, he came back to tell me I was done. I did notice that the goo on my forehead was still WHITE and should have darkened (as dye does) so I had a bad feeling about the outcome. Someone came along to check the intensity with a wet cloth as I was squawking, “It’s too light! Can’t you see that???? It’s WHITE”. Of course this technician hadn’t a clue what I was saying so fetched a manager, who nodded vigorously at me, “Yes, it’s too light. I agree with you ma’am. Too light!” – as though that would be the end of it.
My roots were now stark white – whiter than before, actually, and guess what? The swathe of white was BIGGER than before too, because the dye brush always goes beyond the roots.
Well, I’m sure you know I wasn’t happy, because from the start I tried to tell them they had the wrong colour and they JUST WOULDN’T LISTEN!
I am not going to bore you with the contents of the conversation which ensued (probably 15 minutes long) because it is a broken record of them saying, “Shall we put another colour on it?” and me saying, “I don’t think you should do that, because the roots will break and I will be bald!”
“Oh. So do you want me to put another colour on it?” I kid you not. On and on this went. I was literally red in the face (but not raising my voice – well, I WAS squawking.
FINALLY, I was asked to go get rinsed out, so I figured they had finally got my message. Wet, and now back in the chair, the technician approached and said to me, “Shall we put on another colour?”
This was when a nice customer intervened who realized there was a communication problem and at last explained to these guys what I was saying.
Long story long – they telephoned Aasif who will be at the salon today and will fix me, one way or the other. No money has changed hands so far.
I was blow-dried in a manner which defied every request I had made, and left to go on the rest of my errands looking like a character from Dr. Seuess
HansiUPDATE:
On December 24th, the blog editor received the photo below of the corrected hair color and two happy people--Hansi and her Indian salon technician Aasif.







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